Our Promise to You

Fair & Transparent Pricing

At AsiaPlus Tours, we are committed to giving you the best value for your journey. Thanks to our strong partnerships and exclusive rates with hotels and local service providers across Southeast Asia, we can guarantee competitive prices—always upfront, with no hidden charges.

Proud Member of ATTA

We are an active member of ATTA (Asian Travel Trade Association), an organization that promotes professionalism and ethical standards in the travel industry. This membership reflects our commitment to responsible practices, transparency, and providing travelers with the peace of mind that they are working with a trusted and recognized company.

Genuine Traveler Feedback

Your experience matters to us. That’s why we openly share reviews from past travelers on our website. Their honest stories not only help future guests make confident decisions, but also inspire our team to keep raising the bar. With a satisfaction rate of 99%, our travelers’ voices are the strongest proof of the quality we deliver.

Worry-Free Booking Guarantee

We know some travelers wonder: “Is booking with a local agency safe?” The answer is simple—yes. If unexpected issues arise, you’re protected with our trip replacement or reimbursement policy. You’ll also find clear answers in our FAQ or by contacting our dedicated Customer Care Team, who are ready to assist anytime.

Dedicated Support Around the Clock

From the moment you plan your trip until you return home, our support team is with you every step of the way. While traveling, you’ll have 24/7 on-site assistance from our guides, plus continuous access to our Customer Care Team. Whether it’s a question, a special request, or an urgent matter, we’re always just a call away.

Secure & Reliable Payment

Your safety extends to your payment. We use the OnePAY gateway, a secure system powered by SSL Verisign® encryption and compliant with international financial standards such as PCI DSS, 3D-Secure Visa, and MasterCard.

When booking, you only pay a 30% deposit, with the balance due 45 days before departure. Every transaction is fully protected, giving you confidence that your investment in travel is safe with us.